We currently accept all major credit cards and Paypal. All Paypal payments must have confirmed address or we will cancel and refund your order. Please make sure all payment information is correct and billing matches the card used in order to prevent any delays. We strictly enforce credit card safety and we do it to protect us and you (customer) from fraudulent transactions.
We ship all orders via USPS. All orders will receive a tracking number when item/s ship to email address provided at checkout. Please, always provide us with a valid email address so you can receive your order confirmation and tracking information. You will receive tracking number/s when orders process and this does not mean that items have left warehouse. Tracking will update once item/s leave warehouse so do not panic if items are not showing movement. It can take 4-5 business days for your item/s to leave warehouses but we aim to get them out within 3 days. Please note this when ordering as some of our items are in high demand.
***Please note that we are not responsible for lost or stolen mail. Make sure you provide the correct address. This includes any apartment or building number. All stolen or lost mail that shows delivered, needs to be reported to post office and/or reported to your credit card company or paypal. We are not responsible or at fault.***
WE SHIP WORLD WIDE!
We do accept returns for exchanges or refunds. Please contact us using our contact form and provide name, order number, reason, and what you would like to exchange item/s for. No returns or exchanges after 5 days of receiving order. You are responsible for shipping items back to us at your expense. If we made a mistake with your order then we will gladly, send a return label.
RETURNS AND EXCHANGES CAN BE SENT WITH NOTE REQUESTING EXCHANGE OR REFUND TO:
Sneaker Tee Supply
618 Westfield Ave
Refunds are issued when items are not in stock or when items are returned to us. All cancellations come with a 15% fee to cover processing credit cards and restocking items. Please allow 2-3 business days for refund to process back to credit cards. If you paid with Paypal, there are no cancellation fees and refunds are instant.
NOTE: SHIPPING FEES ARE NON-REFUNDABLE.
PROMOTIONS, NEW VENDORS, ADVERTISING:
We love working with new brands and networking with other sites. Feel free to contact us for anything pertaining to this via our Contact Form.
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- Your address, telephone number, and e-mail address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
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